Troubleshooting EndNote

For documentation updates and correction notes, refer to the Readme.txt file installed in the EndNote folder.

• For late-breaking news and updates, go to the EndNote Contact Support page.

• For a list of frequently asked questions, go to the EndNote Frequently Asked Questions support page.

Common Issues

Commands are dimmed and not available

• Displaying extended/special characters
• Applying text styles
• Opening an EndNote library with EndNote 8 or 9
• The EndNote library is corrupted
• Cannot save a modified style, filter, or connection file

Other Troubleshooting Help Topics

• For help topics that are specific to Cite While You Write, go to Troubleshooting Cite While You Write.

• For help topics that are specific to online connections, go to Troubleshooting connections.